Platform Features and Functions

The Wrapped Apps™ Service Delivery Platform (SDP) with Virtual Multi-Tenancy™ (VMT™) technology has an impressive set of features, making it the essential choice to support any SaaS or Content On-Demand offering.

Integration framework that supports all applications

• Provides standard APIs, provisioning agents and utilities; streamlining development

• Promotes component reuse

• Reduces time to market

• Enables ISVs to fully leverage existing technology investments

Virtual Multi-Tenancy™ (VMT™)

• Patent-pending technology

• No need to re-architect the application to produce multi-tenancy

• Get to market quicker at less cost

Automated provisioning

• Fully automated order fulfillment

• Standard subscription lifecycle

• Event-driven

• Integrates into any third-party system

Centralized management

• Enables management and configuration from central web-based interface

• Supports System Administrators, Service Administrators, Subscriber Account Managers through role based administration

• Facilitates manual data entry and management

• Provides customized reporting

High availability

• The service offering is always available to the end user

• Enables ISVs and Service Providers to meet SLA uptime requirements

Service contract definition and management

• Decouples consumption limits from business logic

• Removes responsibility for this requirement from the application developer

• Enables the user to leverage a standardized structure

• Enables the user to quickly define and manage service contracts based on market demand

• Defines access policies

Subscriber account management

• Adds, removes, and modifies subscribers, subscriber information, and configuration data

• Views, updates and renews account policies

• Suspends and deletes accounts

SLA Enforcement

• Meters client consumption of infrastructure resources

• Safeguards system resource from exhaustion

• Allocates resources effectively

• Provides alerts and notifications

Advanced release management

• Adds, removes and updates published service offerings

• Supports hot runtime updates. No client interruption required for minor patches and bug fixes

• Enables service configuration

Fully channel aware

• Tracks and reports on channel sales easily

• Enables ISVs to extend the service offering to distribution channels and VARs

Standard SOA interfaces into any third-party system

• Facilitates consumer platform implementations; such as eCommerce portals, back office systems and custom administration interfaces

• Interoperabile

• Standards-based (SOAP)

• Channel-aware

Seamless access to the end user

• Enables ISVs to own the user

• End users do not require any knowledge of the underlying technology

• End users interface with the service offering, rather than the SDP

Platform independent

• ISVs can use their software platform of choice

Arbitrary scaling

• Service offering can grow to meet market demand

• Hot scaling 24x7

Supports all standard load balancers

• Enables Service Providers and ISVs to choose the load balancer which is appropriate for any given situation

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